Frequently Asked Questions

This Agreement was last modified on 18th february 2016

FAQs

What Payment Methods Are Available?

Currently we have Cash on Delivery and Bank Deposit method. In the future we will add online payment gateway to proceeds the payments.

How Long Will it Take To Get My Package?

Within Colombo or Gampaha, it will take 1-2 business days. If your location are out of Colombo or Gampaha, It might take 2-3 business days. Also, that depend on the situation on the country as well.

How Do I Track My Order?

You can simply send us a message for tracking your order or you can click the Track Your Order and enter the details of your order. Our team will response you within few time.

How Do I Place an Order?

Please follow following steps to place the order.

  1. Click the product you want.
  2. Choose the quantity you need.
  3. Place “Add to Cart” button.
  4. Click on the Cart icon in the top menu & click “Checkout”.
  5. Enter your details. Please check your mobile number twice.
  6. Select your preferred payment method.
  7. Click the “Place Order” button.

Finally your order is placed.

How Should I to Contact if I Have Any Queries?

There are several ways to contact us. You can simply use Chat with Us option for live agent. If not you can contact via us at any social media platforms mentioned under bottom of the website.

Also you can call us by +94 75 456 0000 from 9.00 am to 5.00 pm

Do I Need an Account to Place an Order?

No, You don’t need and account for place your order. But we highly recommend you to create an account while placing the order. It might help you to getting updates about your orders as well as the returns you requests.